Q & A

Question About Product Questions About Shipping Questions About place an order Questions About the sample How do i open a bubble Tea House General Questions

If I order your goods, can you do re-packing for me?

We normally sell goods in their original packing only. the packing size is fixed with machine only. large order of a we can consider on it. label Extra charge may add your extra packing cost.

for packing we could provide you the blank package one with only raw material on it.

What is Tapioca made of?

Tapioca is made of tapioca starch, caramel and water. There are also colored tapioca and flavor tapioca.Jasmine Green Tea Tapioca is made of primary tapioca starch, green tea flavor and water. Coffee flavored Tapioca is made of primary tapioca starch, coffee flavor and water. Color Tapioca is made of primary tapioca starch, color and water.

What is Bubble Tea?

The "bubble" in bubble tea does not really mean the Tapioca. The "bubble" is the "form" that is resulted from shaked tea. When you shaked a cup of tea so well, you can find the bubble form on top of the shaker cup. Just like the "form" you found in Latte. However, lots of people refer the "bubble" in bubble tea = tapioca. Well, that would not be correct but it is commonly used anyway.

tip: the bubble tea first time its name start from Taichung "泡沫紅茶"... with the tapioca in they

called " Pearl tea"

What is the difference between syrup and powder?

Concentrated juices are used in non-milk taste drink. Flavor powders are used in milk tea based drink. Some flavors are only available in powder(e.g. taro) and some in syrup(e.g. starfruit).

What is the Shaking Machine for?

Shaking machines is used for a complete blend of all the Bubble Tea ingredients when making bubble tea beverages

What is the Sealing Machine for?

Sealing machines put a film a plastic on top of each cup. It works like
a lid except it actually seal the cup and prevent any leakage while carrying.
Sealing machine is a MUST have for take-out-only bubble tea stores.

Can I print my own trademark on my cups/lid?

People can print their own trademarks on Film Papers and cups when they purchase a minimum order. Minimum Order for trademark cups: 30,000 pc. per kind cup. ( about 30 case per size of the cup) Minimum Order for trademark film: 62 rolls.

How many cups can I make with one single roll of film paper?

One roll of film paper is good for approximate 3000 cups depending on the film's material

What is the expiry date for the powders/syrup/tapioca?

The expiry date for the powders are approx.18month . tapioca
1 year. syrup 18month in condition of well storage. (cool and dry place)

Is the quality of water an important issue in the making of bubble tea?

The water should be clean and away from any odor. Tap water often carries choloride smell and has tart taste. It would nice to use filter water for any of the drinks.

Are overnight tapioca still good to be consumed?

Note that overnight tapioca lost its texture and chewyness. A good practice bubble tea store should never use overnight tapioca.

How do i learn to make bubble tea?

We have a formula paper for you to learn making bubble tea. Our bubble tea products is design for making bubble tea, any part time students should learn it quickly.

making bubble tea from our formula paper or video type is enough. its all about the ratio of water , sugar , and materials.. mixed in correct ratio.

*feel free contact us we will teach you via email too.

How many cups of bubble tea can make per bag of powder?

A bag of powder (1kg) can make 30-50 cup of bubble tea. a case of of powder
can make 600-1000 cup of bubble tea.

*a low quality of powder make less cups of bubble tea and taste would be awful.
*for a long term bubble tea business, quality is always the matter. we always
sell good quality product.
*all our product is made in Taiwan

What is syrup dispenser machine for?

There are about 24 button on the dispenser machine, you can set the dosage of sugar on the button.( for example, set bubble a 30g sugar..b 45g syrup or. set a for green tea sugar dosage...etc ).. if you are about to open bubble tea franchise , you may need this machine to help you manager the bubble tea operation.

*the machine manual will teach you how to set it. any questions about it .. check
the machine handbook come with the machine

What should i sell in my bubble tea menu?

The bubble tea is very personal style drink, there are more than 300 combination of bubble tea drink,which mean there is no "official standard" which is the right way! or which menu is perfect, the customer have to deside their own menu.

( for example, we have customer sell coca cola bubble drink.. beer bubble tea drinl... all mixed bubble tea drink..)

design your own menu to make you in unique

Why MOQ ( Minimum order quantity ) is required?

to explain this , let me given a example:

to produce the powder, each pot machine produce about 60kg.

before we product another kind of power , we need spend 4 hours wash and dry the machine if a customer order 10 kind of powders and 1 case only (20kg). its would take us 40 hours on washing and dry the machine, ..so that's about 4-5 working day only produce 200kg powder.(normally should 600kg). 200kg which is not meet our economy order. syrup is more, 40case x 2.5kg per batch(per kind of syrup). each time if you order 4 case of it we need find other buyer sell 36 case of it.. (our cost increase too) so if our customer can always order a patch, he will always get better price.

*tip: all our product is pre-arrange production. so product is always fresh!

What is the price of making my logo on cup and sealing film?

its quite cheap, before we quato to you, must send us your logo file first to us to evaluate it, we have learn that many people sent us unfinished logo or "
crazy design logo with too many color " or "against someones copyright logo obviously like Mikey mouse " ... we will refuse to print it.

-dont worry about the logo size, send us the logo file in Ai we will automatically adjust size of the logo on the cup for you. its tech issus.

Why your strawberry powder have several type? and strawberry have different price?

said, let me ask a question, java coffee and columbia coffee are "coffee" why they are difference in price? can i said they should be in the same price since they are both "coffee"?!

tip: we have number of coming email asking the question: compare our product with the product made in Cxina or others ,said frankly speaking they are different in Quality and taste!! one price one quality. dont compare ours with low grade one its very offensive.

we have over 90% of return rate to buy again thats explain all.