Shipping: Our goods are sold at FOB(Free On Board) base. Our responsibility is to let your ordered goods be loaded safely on a ship, no matter your order is of container size or not. After that, the goods will be at buyers risks. However, the shipping company will take responsibility to deliver the goods to your appointed destination port. In case of accidents, like shipwrecks, the shipping company has a compensation policy.
The shipping documents, including the B/L originals, prepared by us, will be sent to you by courier or Email. You'll receive them before the goods reaching your appointed port.
Receiving: Upon receiving the shipping documents, you then hand them to your custom broker. He(or she) will do all the importation works for you and let the goods be delivered to your door. You have to pay him(her) charges including duties(if applicable), inland trucking, his(her) fees, etc.
A buyer much keep the B/L originals securely. Without these, the shipping company will probably refuse to release the goods. However, Release by Telex can be arrange. In such case, a copy of faxed or e-mailed B/L can work as the originals.