Q & A

please following these step:

step 1. send us your order sheet (must be confirm one.)

note: we have some customers change the order every second and also spent the whole month in email forward and back add/remove item all the time which waste us too much time on issues. we don't want this kind of orders.

step 2. we send your Proma-Invoice classified from your order sheet for double confirm. ( we accept your order , if don't we will refuse this order )

step 3. after confirm the PI, we will sent our bank account, please make the payment within 2 weeks.

step 4. we receive your payment, arrange your order in production line ( all customer order first in first out. ) if you have your own shipping company do the shipping, in the case you must give us their contact agent in Taiwan at same time.
you also must give us your full consignee name address or the sea port you want ship too. once the item is ship out there its impossible to change it!

step 5. booking the shipping and arrange the delivery time. all in one.


step 6. shipping company do delivery to you, shipping company will call you before a week the ship arrived your sea port. meanwhile , we'll send you all the documents for you to clean the custom.

a bigger order is 20feet containter full load or 40 feet container full load as a unit. extra discount will apply for sure.

Contact us for the info and please provide us your background.

please take these factor to evaluate your time:

1. before we receive your payment to confirm the order from you: bank transfer may take 2-7 weeks depend your country.

after that , product lead time:

2. prepared of your item: (normally) , its all depend what product you order
syrup : 10days
sealing film logo printing : 1 month. (from the time you give us the logo file)
cup printing : 2 weeks
juice boba: 2 weeks-3 months
tapioca: 1 week
powder : 2 week
all these product can process at same time

3. plus shipping time. ( depend your country)

so total 1 month-2 month.

Yes, you can be our distributor. a distributor mean you are able to sell full products include cup..lid..etc

Yes, product minimum order for each of product. this is for reference. email us for details. unit base on ctn. all the buyer all need safety stock since shipping take a month.  you will need 2-3month safety stock or you wont have anything to sell  in your store!.

FOB is stand for "Free on Board" our price is only cover the trucking fee from our manufacture to Taiwan Seaport. the buyer have to pay shipping fee form Taiwan seaport to you location. FOB is most often use on all company price report. 

EXW, exit warehouse.

By T/T( money transfer between bank accounts) is the safest and fastest way. Upon request, we'll send you information of our bank account. advance payment.

sample packing order can be paid by west union or paypal