A member of us you agree:

    A.  We only accept FULL Advance Payment.
           Order Sheet Received => Email re-confirmation => Payment to Confirmed the order =>  Arrange production=>  Arrange shipping & book ship => up loading the items to ship & custom => document => Shipping => B/L & Custom and import process (we will provide you documents for clean the custom)=>  Shipping company will contact you by phone and assist you.

    B. after you sent out the order, we will mail you to re-confirm the order. Confirmed orders (after we receive the payment) cannot be cancelled as raw materials will be prepared

    C. After the Products is produced and is about ready to ship. We will inform customers who want use their own shipping company to pick up their orders; If the order is not pick up by customers within two weeks, we may charge warehouse rent fee per day.

    D. All the product is pre-order, production is scheduled a week ago; we do not accept rush order or insert order to interrupt our production chain. Please check our lead time. Any rush order could possible delay other customers orders.

    E. D. if the order amount is not reach appropriate amount or some items inventory is in shortage, we have the right to cancel your order before you T/T any payment.

    F. Price List on the web is for the reference, we will re-confirm your order if there is any adjustment please use final confirm one. Price is also affected by international raw materials price.

    G: All our products selling locally or for exporting are produced legally, and followed all the requirements of official authorities, and regularly packed and shipped. We will not take any responsibility for our goods if they might occur hinderance, detention, etc. in a foreign custom or by foreign authorities.

    A. if you appoint your own shipping company, you must ask your shipping company contact us from the day confirmed the order (within 3days),or we will appoint our shipping company arrange it
  3. .
    B. Our Shipping company will arrange any Seaport (international) you appointed and their trucking company will assist you delivery your order to the location (BL consignee name) . all the shipping fee , shipping company will collect from you. There is no hidden cost.
  4. C. All  price is base on Taichung, any other seaport export(if you appointed) from Taiwan(Keelung or Kaohsiung  may charge local trucking fee.) . 

    D. Shipping company charge for reference: (Which is included in Shipping handling fee)  tele release, Custom Declare,  E.D.I , CFS Charge, PORT SECURITY CHARGE ,,,,. Certificate of Original, we will email you the cost, before you  T/T the payment.

    E. All merchandise leaving our warehouse is inspected and in good condition. If packages delivered are damaged, opened,  or re-taped by your custom are at buyer risks. 

  5. F. All the documents will ONLY come with the order to avoid Fraud. We will not give any documents to anyone we don’t know.

    At Global Tea Ltd.com the protection of your personal information is our top priority. Global Tea Ltd is responsible for personal information under our control. Our website will contain links to other websites; we are not responsible for other web sites privacy practices. Global Tea Ltd will identify the purposes for collected information before the time the information is collected unless the purpose is self-evident to the nature of the transaction. We will collect, use, or disclose your personal information only with your consent and knowledge, except where required or permitted by law. When you make a transaction, you consent Global tea to use your personal information to process sale and shipping. We will only collect personal information by lawful means. Your personal information will only be used for transaction purposes and will not be disclosed for any other purposes unless required or permitted by law or by your consent. You are responsible for keeping personal information on our files accurate and up to date. We do not knowingly or solicit personal information from anyone under the age of eighteen or knowingly allow such persons to register. If you are under the age of eighteen, please do not attempt to register or send us any personal information. In the event we find out personal information has been submitted or a user has been registered by a person under the age of eighteen we will immediately remove the information and terminate user.

    Sample Policy
      Most  sample kit  are shipped within 48 hours on business days.   for Taiwan Taichung order, shipping date may take longer. we will inform you the shipping date.
     Global Tea Ltd.com reserve the right to disallow the shipment of certain products.  if large quantities of products consisting of   liquid in glass containers, heavy and/or bulky items can not allow  mailing by EMS. (Post office).